Frequently Asked Questions
Your guide to shopping with Rarewaves
How long will it take for my order to arrive?
Delivery times vary by location. Standard domestic shipping typically takes 3-5 business days, while international orders can take between 7-21 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for most items. Products must be returned in their original, unopened packaging to be eligible for a full refund.
Can I track my package?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal and Apple Pay.
Are the products you sell brand new?
Yes, all items sold on Rarewaves are 100% brand new and sourced directly from official distributors unless explicitly stated otherwise in the product description.
Do you ship internationally?
Absolutely. We ship to over 100 countries worldwide. Please note that international customers are responsible for any applicable import duties or local taxes.